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Rule 10
Arrangements for non-attending customers or transactions

(1) Section 7t of the Act regarding business relationships or transactions established without the presence of the reporting organization. Accordingly, the risk should be evaluated and necessary management measures should be taken. Explanation: For the purposes of this rule, “business relationship or transaction established without the person being present” generally means the following relationship or transaction:-
(a) business relations established by Internet, telephone, fax, post or other similar means,
(b) Transactions through the Internet,
(c) Transactions through ATMs,
(d) Telephone or Mobile Banking (e) giving instructions or transactions for transactions by facsimile or electronic means or other similar means,
(f) Transactions in which cash or payment is made or received through electronic means or prepaid or reloadable cards or accounts.
(2) In accordance with this rule, the indexing organization shall take from the customer the documents certified by the authorized authority according to the law for the identification of the customer.